The process
Live in about a week. Here's exactly what happens.
01
Discovery call (20 minutes)
We ask about your services, your pricing rules, and the area you actually drive to. Not a sales call — we're collecting the things your receptionist needs to know to sound like it works for you.
We also ask about your hours, what counts as an emergency in your trade, and who those calls should reach at two in the morning.
If it isn't a fit, we say so on that call.
What we need from you: twenty minutes.
02
We build it
Call scripts, your FAQs, spam screening, emergency routing, and the calendar connection so it can book live instead of taking a message.
Then we place roughly fifty test calls of our own — awkward ones, rushed ones, ones with background noise — before you ever see it.
What we need from you: nothing.
03
You test it
You call it and try to break it. Ask the strange question. Interrupt it. Ask for a price it shouldn't quote.
Tell us what's wrong and we fix it. Repeat until you're happy. Nothing goes live without your sign-off.
What we need from you: ten minutes and a skeptical attitude.
04
Go live
You forward your calls and keep your number. Nothing about your trucks, your ads, or your Google listing changes.
From that point we're watching the system — call outcomes, missed handoffs, anything that needs tuning.
What we need from you: one phone setting changed.
And after that
We monitor it. We adjust it as your business changes — new services, new pricing, a new crew member who should get the urgent calls.
When something needs fixing, you text us. A person who knows your account picks it up.
Somebody answered that 9:47 call. It just wasn't you.
Twenty minutes on the phone and you'll know whether this fits.
Or skip the form and call us: (202) 717-7505